{"id":9088,"date":"2025-12-05T09:00:01","date_gmt":"2025-12-05T08:00:01","guid":{"rendered":"https:\/\/holisticds.com\/?post_type=articulo&p=9088"},"modified":"2025-12-05T09:00:01","modified_gmt":"2025-12-05T08:00:01","slug":"real-ai-cases-public-private","status":"publish","type":"articulo","link":"https:\/\/holisticds.com\/en\/articulo\/real-ai-cases-public-private\/","title":{"rendered":"AI implementation examples in public and private organisations"},"content":{"rendered":"<p><b>Artificial Intelligence is increasingly being used to transform the day-to-day operations of both companies and public administrations. <\/b><span style=\"font-weight: 400;\">These examples also provide valuable insights that other organisations can use as a reference when considering the adoption of AI.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, we present two <\/span><b>success stories from Holistic Data Solutions in the application of Artificial Intelligence<\/b><span style=\"font-weight: 400;\">, one in a public entity and another in a private industrial company. Both examples show how adopting a well-structured process to introduce AI can significantly increase the chances of success and deliver real value to organisations.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Case 1 (public entity): AI at the Port Authority of Santa Cruz de Tenerife<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The Port Authority of Santa Cruz de Tenerife is one of the public administrations that has chosen to incorporate AI to improve efficiency and generate value across different areas of its daily operations.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Approach taken<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The project began with a clear and crucial first step:<\/span><b> investing in people<\/b><span style=\"font-weight: 400;\">. Through practical sessions, the organisation was introduced to what AI is, how it works, and what it can and cannot contribute to a public entity of this kind.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A participatory, department-by-department process was then designed to identify potential, real use cases based on two clear criteria: tangible impact and technical feasibility. This approach allowed each area to put forward opportunities tailored to its specific needs, so that implementation could be as fit-for-purpose as possible.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Use cases identified<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Among the dozens of use cases identified, several were especially relevant, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automation of administrative tasks<\/b><span style=\"font-weight: 400;\">, such as data verification, minute drafting, document management and case processing<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Use of generative AI<\/b><span style=\"font-weight: 400;\"> to prepare internal reports and institutional communication materials<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automatic classification of technical incidents<\/b><span style=\"font-weight: 400;\"> through log analysis<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Predictive models<\/b><span style=\"font-weight: 400;\"> applied to operational planning and environmental monitoring<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The diversity of these applications shows that AI is not limited to a single area. It can have an impact on both administrative support tasks and strategic processes related to sustainability and safety.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Results and learnings<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The project produced a <\/span><b>clear, phased roadmap<\/b><span style=\"font-weight: 400;\">. The Port Authority now has a plan that prioritises initiatives, sets out technical recommendations and defines a step-by-step growth path to help the organisation evolve in its use of AI.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As highlighted in this success story (<\/span><a href=\"https:\/\/holisticds.com\/en\/ai-insights-for-the-santa-cruz-de-tenerife-port-authority\/\"><span style=\"font-weight: 400;\">which can be explored in more detail here<\/span><\/a><span style=\"font-weight: 400;\">), it is important to start with AI applications that are realistic, that generate tangible value for the organisation and that help build a solid foundation for future progress.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Case 2 (private entity): industrial company launching its AI strategy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The second example is an industrial SME that decided to explore AI without having prior experience or internal technical capabilities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Its starting point was similar to that of many private companies: <\/span><b>no defined strategy, but strong interest from the leadership team in understanding how AI could improve processes and results.<\/b><span style=\"font-weight: 400;\"> This exploration became viable thanks to our specialised advisory services, through which we helped the company structure a plan and avoid common mistakes in the early stages.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Approach taken<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The journey was structured into several phases:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Initial training, <\/b><span style=\"font-weight: 400;\">aimed at managers and key users, to establish a common knowledge base and identify real application opportunities<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Organisational diagnosis<\/b><span style=\"font-weight: 400;\">, analysing processes, available data, operational needs and level of digital maturity<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Identification and prioritisation of use cases<\/b><span style=\"font-weight: 400;\">, balancing expected impact and technical feasibility<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Development of a pilot,<\/b><span style=\"font-weight: 400;\"> applying AI (predictive or generative) to a specific process in order to validate value and extract learnings<\/span><\/li>\n<\/ol>\n<h3><span style=\"font-weight: 400;\">Use cases identified<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The analysis revealed opportunities on several fronts, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Internal processes with a high degree of repetition or heavy reliance on manual work<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Generation of documents or content that could be automated<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use of predictive models to improve decision-making based on historical data<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enhancement of the team\u2019s data culture and identification of capability gaps to address in the future<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Results and learnings<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This approach enabled the company to start<\/span><b> seeing results from the outset.<\/b><span style=\"font-weight: 400;\"> The pilot has acted both as a proof of value and as an internal learning environment for future applications.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Based on this experience, the next steps were defined: strengthening the team\u2019s digital capabilities, identifying tools suited to the size of the organisation and laying the groundwork for a medium-term AI strategy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As this case shows,<\/span><b> it is not necessary to begin with large investments or massive projects<\/b><span style=\"font-weight: 400;\">. A well-designed pilot can be enough to demonstrate value, build trust and pave the way for a more ambitious plan.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">A common pattern in AI adoption: practical, progressive and people-centred<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Although these initiatives take place in organisations of different types and sectors, a common pattern can be seen in the way AI is applied:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start by <\/span><b>training people.<\/b><b>\n<p><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Identify real opportunities<\/b><span style=\"font-weight: 400;\"> with tangible impact.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Launch an initial pilot<\/b><span style=\"font-weight: 400;\"> as a proof of value.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Learn along the way <\/b><span style=\"font-weight: 400;\">and adjust processes and internal capabilities.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Scale what works<\/b><span style=\"font-weight: 400;\"> to other areas.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We see these steps as <\/span><b>five essential pillars for any organisation that wants to get started with AI<\/b><span style=\"font-weight: 400;\">. In fact, <\/span><a href=\"https:\/\/holisticds.com\/en\/articulo\/ai-implementation-5-steps\/\"><span style=\"font-weight: 400;\">we explore them in more detail in another article<\/span><\/a><span style=\"font-weight: 400;\">, should you wish to look into them further.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Introducing AI in the company: from theory to practice<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">These two success stories show how a progressive, well-focused approach helps organisations move from \u201cwe want to implement AI, but we do not know how\u201d to \u201cwe have established AI capabilities that are delivering results\u201d in a way that is coherent, natural and aligned with their existing strengths.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key lies in taking small but well-designed steps, without losing sight of the broader strategy, and always recognising that people\u2019s engagement is just as important as the technology used.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At <\/span><b>Holistic Data Solutions<\/b><span style=\"font-weight: 400;\">, we support public and private organisations along this journey. From training and use case identification to pilot design, production deployment and the definition of a sustainable AI strategy. If your organisation is ready to take its first steps with artificial intelligence, <\/span><a href=\"https:\/\/holisticds.com\/en\/contact\/\"><span style=\"font-weight: 400;\">contact us<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n  <div class=\"related-post grid\">\r\n        <h2 class=\"headline\">Related Articles<\/h2>\r\n    <div class=\"post-list \">\r\n\r\n            <div class=\"item\">\r\n            <div class=\"thumb post_thumb\">\r\n    <a  title=\"What is FP&#038;A and why is it important?\" href=\"https:\/\/holisticds.com\/en\/articulo\/what-is-fpa-and-why-is-it-important\/\">\r\n\r\n      <img fetchpriority=\"high\" decoding=\"async\" width=\"620\" height=\"414\" src=\"https:\/\/holisticds.com\/wp-content\/uploads\/2022\/06\/Blog_fpa.png\" class=\"attachment-full size-full wp-post-image\" alt=\"Blog fp&amp;a\" srcset=\"https:\/\/holisticds.com\/wp-content\/uploads\/2022\/06\/Blog_fpa.png 620w, https:\/\/holisticds.com\/wp-content\/uploads\/2022\/06\/Blog_fpa-300x200.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/>\r\n\r\n    <\/a>\r\n  <\/div>\r\n\r\n  <a class=\"title post_title\"  title=\"What is FP&#038;A and why is it important?\" href=\"https:\/\/holisticds.com\/en\/articulo\/what-is-fpa-and-why-is-it-important\/\">\r\n        What is FP&#038;A and why is it important?  <\/a>\r\n\r\n  <p class=\"excerpt post_excerpt\">\r\n    In a context like the current one where financial instability and market volatility are so present, it is normal that <a class=\"read-more\" href=\"https:\/\/holisticds.com\/en\/articulo\/what-is-fpa-and-why-is-it-important\/\"> [...]<\/a>  <\/p>\r\n        <\/div>\r\n              <div class=\"item\">\r\n            <div class=\"thumb post_thumb\">\r\n    <a  title=\"What is BOARD and benefits\" href=\"https:\/\/holisticds.com\/en\/articulo\/board-software-purpose-and-benefits\/\">\r\n\r\n      <img decoding=\"async\" width=\"743\" height=\"337\" src=\"https:\/\/holisticds.com\/wp-content\/uploads\/2022\/08\/post_2a.png\" class=\"attachment-full size-full wp-post-image\" alt=\"Post 2a\" srcset=\"https:\/\/holisticds.com\/wp-content\/uploads\/2022\/08\/post_2a.png 743w, https:\/\/holisticds.com\/wp-content\/uploads\/2022\/08\/post_2a-300x136.png 300w\" sizes=\"(max-width: 743px) 100vw, 743px\" \/>\r\n\r\n    <\/a>\r\n  <\/div>\r\n\r\n  <a class=\"title post_title\"  title=\"What is BOARD and benefits\" href=\"https:\/\/holisticds.com\/en\/articulo\/board-software-purpose-and-benefits\/\">\r\n        What is BOARD and benefits  <\/a>\r\n\r\n  <p class=\"excerpt post_excerpt\">\r\n    Board International was founded in the 1990s with the aim of being a Self-Service Analysis and Reporting, which goes through <a class=\"read-more\" href=\"https:\/\/holisticds.com\/en\/articulo\/board-software-purpose-and-benefits\/\"> [...]<\/a>  <\/p>\r\n        <\/div>\r\n              <div class=\"item\">\r\n            <div class=\"thumb post_thumb\">\r\n    <a  title=\"5 tips for optimizing financial planning and analysis (FP&#038;A)\" href=\"https:\/\/holisticds.com\/en\/articulo\/5-tips-for-optimizing-financial-planning-and-analysis-fpa\/\">\r\n\r\n      <img decoding=\"async\" width=\"939\" height=\"625\" src=\"https:\/\/holisticds.com\/wp-content\/uploads\/2022\/11\/Blog_5tips_analisis_financieros.png\" class=\"attachment-full size-full wp-post-image\" alt=\"Blog 5tips analisis financieros\" srcset=\"https:\/\/holisticds.com\/wp-content\/uploads\/2022\/11\/Blog_5tips_analisis_financieros.png 939w, https:\/\/holisticds.com\/wp-content\/uploads\/2022\/11\/Blog_5tips_analisis_financieros-300x200.png 300w, https:\/\/holisticds.com\/wp-content\/uploads\/2022\/11\/Blog_5tips_analisis_financieros-768x511.png 768w\" sizes=\"(max-width: 939px) 100vw, 939px\" \/>\r\n\r\n    <\/a>\r\n  <\/div>\r\n\r\n  <a class=\"title post_title\"  title=\"5 tips for optimizing financial planning and analysis (FP&#038;A)\" href=\"https:\/\/holisticds.com\/en\/articulo\/5-tips-for-optimizing-financial-planning-and-analysis-fpa\/\">\r\n        5 tips for optimizing financial planning and analysis (FP&#038;A)  <\/a>\r\n\r\n  <p class=\"excerpt post_excerpt\">\r\n    Time and money. 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